Refund policy

Last updated: November 2026

14-day refund

If Hopper Pro doesn't work for you, you can ask for a full refund within 14 days of your purchase, no questions asked.

To request it, reply to your order email from Lemon Squeezy or write to hopper@nexe.studio with your order number. Refunds go back to the original payment method.

When a refund is issued, the license key is deactivated.

Renewals

Update renewals can also be refunded within 14 days of the charge.